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Welcome to Configure! 
 

How to Install a Profile

1. Navigate to "Apply Profiles & Cards":
   • Open Configure on your device.
   • Select Apply Profiles & Cards from the main menu.
2. Power Cycle the Reader
3. Connect to a Reader:
   • Place your device near any Wavelynx reader.
   • Tap to Connect to establish a Bluetooth connection.
4. Select the "+" on the Upper Right of the Screen
5. Enter a Code Provided by the Customer:
   • After tapping the “+” icon on iphone or “Download” on Android, you will be prompted to enter a code
   • Enter a code (also known as token) associated to the profile/firmware update needed
   • The codes are unique to the customer/vendor, they will provide them as needed
   • Once code is entered correctly, the profile will now appear under your cards or profiles list under “Apply Profiles & Cards”

How to Apply a new Firmware or Profile

1. Navigate to "Apply Profiles & Cards":
   • Select Apply Profiles & Cards from the main menu.
2. Power Cycle the Reader
   • Disconnect power from the reader and power it back up
   • Reader will not be able to connect until it finishes flashing its startup sequence
3. Connect to a Reader (within 60 seconds of powercycle):
   • Place your device near any Wavelynx reader.
   • Tap to Connect to establish a Bluetooth connection.
4. Select and Update:
   • Choose a profile/card from the list. (Request tokens from vendor/customer)
   • Tap to Update to begin the transfer.
   • Keep your device near the reader (within 6 inches) until the process completes.

How to Use the Toolkit

1. Navigate to "Toolkit":
   • Select Toolkit from the main menu.
2. Power Cycle the Reader
   • Disconnect power from the reader and power it back up
   • Reader will not be able to connect until it finishes flashing its startup sequence
3. Connect to a Reader (within 60 seconds of powercycle):
   • Tap Tap to Connect and ensure proximity to the reader.
4. Modify Settings:
   • Choose a setting (e.g., Proximity, Baud Rate, OSDP Address).
   • Tap Apply to update the reader.

Troubleshooting FAQs

1. How can I log in to the Configure app? 
   1. If your registration code is not working, this most likely means that you have one email on multiple devices. Please use one email per device when using Configure.
   2. Contact support@wavelynx.com to get a new registration code. 
2. Where do I get a code/token?
   1. The vendor provides it. Contact them or Wavelynx support if needed.
3. What if my code doesn’t work?
   1. Double-check the code for accuracy.
   2. Ensure a stable Bluetooth connection.
   3. Verify internet connectivity.
4. Why isn’t the reader updating?
   1. Ensure Bluetooth is enabled on your phone.
   2. Confirm the reader has power and was reset within 60 seconds.
5. Can’t see reader details?
   1. Reconnect and retry.
   2. Contact support if the issue persists.
   3. NOTE: Only firmware 4.2.2.0 and 3.2.1.0 supports the full reader details functionality.

Contact Support
Need assistance? Reach out:

• Email: support@wavelynx.com
• Phone: (720) 248-7069