How to Install a Profile

1. Navigate to "Apply Profiles & Cards":
   • Open Configure on your device.
   • Select Apply Profiles & Cards from the main menu.
2. Power Cycle the Reader
3. Connect to a Reader:
   • Place your device near any Wavelynx reader.
   • Tap to Connect to establish a Bluetooth connection.
4. Select the "+" on the Upper Right of the Screen
5. Enter a Code Provided by the Customer:
   • After tapping the “+” icon on iphone or “Download” on Android, you will be prompted to enter a code
   • Enter a code (also known as token) associated to the profile/firmware update needed
   • The codes are unique to the customer/vendor, they will provide them as needed
   • Once code is entered correctly, the profile will now appear under your cards or profiles list under “Apply Profiles & Cards”

How to Apply a new Firmware or Profile

1. Navigate to "Apply Profiles & Cards":
   • Select Apply Profiles & Cards from the main menu.
2. Power Cycle the Reader
   • Disconnect power from the reader and power it back up
   • Reader will not be able to connect until it finishes flashing its startup sequence
3. Connect to a Reader (within 60 seconds of powercycle):
   • Place your device near any Wavelynx reader.
   • Tap to Connect to establish a Bluetooth connection.
4. Select and Update:
   • Choose a profile/card from the list. (Request tokens from vendor/customer)
   • Tap to Update to begin the transfer.
   • Keep your device near the reader (within 6 inches) until the process completes.

How to Use the Toolkit

1. Navigate to "Toolkit":
   • Select Toolkit from the main menu.
2. Power Cycle the Reader
   • Disconnect power from the reader and power it back up
   • Reader will not be able to connect until it finishes flashing its startup sequence
3. Connect to a Reader (within 60 seconds of powercycle):
   • Tap Tap to Connect and ensure proximity to the reader.
4. Modify Settings:
   • Choose a setting (e.g., Proximity, Baud Rate, OSDP Address).
   • Tap Apply to update the reader.

Troubleshooting FAQs

1. Where do I get a code/token?
   • The vendor provides it. Contact them or Wavelynx support if needed.
2. What if my code doesn’t work?
   • Double-check the code for accuracy.
   • Ensure a stable Bluetooth connection.
   • Verify internet connectivity.
3. Why isn’t the reader updating?
   • Ensure Bluetooth is enabled on your phone.
   • Confirm the reader has power and was reset within 60 seconds.
4. Can’t see reader details?
   • Reconnect and retry.
   • Contact support if the issue persists.
   • NOTE: Only firmware 4.2.2.0 and 3.2.1.0 supports the full reader details functionality.

Contact Support
Need assistance? Reach out:

• Email: support@wavelynx.com
• Phone: (720) 248-7069